Terms of service

These terms are an agreement between you and Updraft ("we", "us") and cover your use of our LinkedIn outreach tool (the "tool"). By creating an account or subscribing, you agree to them. If you use our tool for a company, you agree on its behalf and confirm that you are allowed to do so.

You must be at least 18 to use our tool.

Our tool automates LinkedIn outreach using your own LinkedIn account. It can import and collect leads, send connection requests and messages on the schedule you set, write messages with AI, and stop following up when someone replies.

You decide who is contacted and what is said. Everything our tool sends goes out from your LinkedIn account, in your name.

Our tool is not affiliated with, endorsed by or sponsored by LinkedIn.

LinkedIn's terms restrict automated activity. Using our tool may breach those terms, and LinkedIn may warn, limit, restrict or permanently ban your account as a result. You accept this risk. It is your decision to connect your account, and you are responsible for following your agreement with LinkedIn.

Warm-up, daily limits and spacing between actions are meant to reduce risk, but they cannot remove it, and we do not promise that your account will stay in good standing. We are not responsible for any action LinkedIn takes against your account, or for connections, access or business lost as a result.

LinkedIn also applies its own limits, which depend on your account type and history and can change without notice. For example, free accounts may be able to send very few connection requests with a note. We cannot override these limits.

To connect, you give us your LinkedIn session cookie. It is passed to our LinkedIn integration provider, which holds the connection and carries out actions on your behalf. We do not store the cookie ourselves. Your session gives full access to your LinkedIn account, so only connect an account you own.

The connection can drop, for example if you log out of LinkedIn or LinkedIn ends your session. Sending stops until you reconnect, and you are responsible for reconnecting. You can disconnect at any time in Settings.

Give accurate details, keep your password secure, and do not share your login. You are responsible for what happens under your account.

Creating an account is free. With a free account you can look around our tool, take the walkthrough and build draft campaigns. Connecting LinkedIn and sending need a paid plan.

Our tool costs $59 USD per month for one LinkedIn account, plus any taxes that apply. You are charged when you subscribe, then automatically on about the same date each month through PayPal until you cancel. If your billing date does not exist in a shorter month, the charge may move to a nearby date.

Yearly, Agency and custom plans are priced as shown on our pricing page, or as agreed with you in writing, and are paid in advance for the period they cover.

If a payment fails, PayPal may try again. Sending may stop while your subscription is suspended or unpaid.

We may change the price for future billing periods. We will give you at least 30 days' notice, and you can cancel before the change takes effect.

You can cancel at any time in your PayPal account, under automatic payments. Cancelling stops future charges. You keep access until the end of the month you have paid for, and then sending stops. To stop activity sooner, pause sending or disconnect LinkedIn in Settings.

Payments are not refundable, including for part-used months or if LinkedIn restricts your account, except where the law requires a refund.

You are responsible for your leads, your messages and your outreach, and for following the laws that apply to them, including privacy, data protection, marketing and anti-spam laws. You must have a lawful basis for collecting and contacting the people in your campaigns.

You must not use our tool to harass, deceive or impersonate anyone, to send unlawful or misleading content, to contact people who have asked you to stop, to infringe anyone's rights, or to interfere with or try to break into our tool or anyone else's account.

AI can make mistakes, including getting facts wrong about a person or their company. Use Preview to check what it writes. Messages sent from your account are your responsibility, whether you or AI wrote them.

Your leads and messages remain yours. We use them to provide and support our tool, and to measure how outreach performs, for example acceptance and reply rates by industry. When we share those results with anyone else, we share only totals and rates, never your name, your leads' details or the content of your messages.

To run the service, we share data with providers including our LinkedIn integration provider, PayPal for payments, and an AI provider, which receives your prompts and lead details when AI writes a message.

We use your name and email to write to you about your account and about our tool, for example tips, updates and offers. Every email that is not about your account has a link to unsubscribe.

We keep an activity log of what happens on your account, including sends, skips, errors and setting changes. Our support team can view your account and this log to help you and to investigate problems, and those views are recorded in the log.

We do not promise any number of acceptances, replies, meetings or sales.

Our tool is provided "as is" and "as available". It depends on LinkedIn and other third parties, and features may stop working or change if they change. We may also change, suspend or discontinue features. To the fullest extent the law allows, we disclaim all warranties not stated in these terms.

To the fullest extent the law allows, we are not liable for indirect or consequential losses, or for lost profits, revenue, data, business or goodwill. Our total liability for any claim relating to our tool is limited to the amount you paid us in the 3 months before the event that caused it.

Nothing in these terms limits liability that cannot legally be limited, or any rights you have under consumer law that cannot be waived.

You can stop using our tool at any time. We may suspend or close your account if you breach these terms, fail to pay, or put our tool or others at risk.

You can ask us to delete your account in Settings. Within 24 hours we delete your login, cancel your subscription and disconnect your LinkedIn. We keep the records of the campaigns you ran, including leads and messages, for the purposes described under Your data. To ask us to delete those records too, contact us.

We may update these terms. If a change is significant, we will tell you in the app or by email before it takes effect. If you keep using our tool after that, you accept the new terms.